​Payment

Cash, checks, and all major credit cards are accepted as payment. Payments are required at time service is provided.

 

Insurance for Counseling Sessions

Kristen Johnson and Hailey Shaughnessy currently accept the following insurance plans:

Aetna

Cigna

Oscar Health

Oxford

United Healthcare

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For clients with other insurance plans, we will be happy to provide you with a receipt with the necessary documentation for you to file to your insurance company for possible reimbursement as an out-of-network provider.  Please inquire about insurance and payment options when you schedule your appointment with your therapist.

 

Cancellation Policy

We have a 24-hour cancellation policy for all appointments. If a client does not show up for a scheduled therapy appointment, and has not notified us by phone or email, the client will be required to pay the full cost of the session. Less than a 24-hour notice effects consistency of patient care and creates inefficient scheduling for our practitioners. 

 

We do understand that on occasion there may be extenuating circumstances; it is up to the discretion of the individual practitioner if they wish to waive the cancellation fee the first time an appointment is not cancelled/rescheduled within 24-hours. Please contact the therapist directly for all appointment changes or cancellations. Contact information for each staff member can be found on the Associates page.

 

Classes & Workshop Policy

Fees for classes and workshops vary and the prices are included with the description on the Classes and Workshops pages. Please inquire about the policy for registration, cancellation, and payment of classes or workshops with the instructor at time of enrollment.

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